A civic assistant
that answers like
an honest friend.
Ask anything a public service could answer — in plain language, any of 74 languages, any time. Every reply cites the exact source.
Am I eligible for the renter’s relief credit?
Yes — based on your 2025 income and rental contract on file, you qualify for the full credit of $1,340.
Cited: Tax Code §14.3.2 · Ruling 2024-08
Six capabilities. One conversation.
Navigation
Point you to the right service in one message instead of a site map.
Policy answers
Explain laws, rules, deadlines, fees — with citations to primary sources.
Form co-filling
Draft entries you can review and approve, never silently submit.
Case tracking
Follow every active request — who has it, what’s next, how long left.
Appeals & disputes
Walk you through the correct procedure when a decision goes against you.
Eligibility check
Run benefit and program checks against your profile before you apply.
Three real questions we get daily.
I got a parking ticket for a street I’m sure doesn’t have a sign. How do I dispute it?
I pulled the ticket. The issuing officer logged the violation at Elm & 3rd. I can see from the photo record it was a temporary no-parking zone set up that morning. The sign was posted 4 hours before your ticket, which falls short of the 24-hour notice rule in §8.14.2.
You qualify for a dismissal. Want me to file the dispute?
Cited: Parking Code §8.14.2 · Photo record #48213
How much childcare subsidy could my family get?
Based on household income (~$64K), one child aged 3, and full-time work schedules on file:
Tier 2 subsidy — up to $1,120/month, approved within 14 days.
You also qualify for the transportation top-up ($180/mo) if your provider is more than 3km from home.
Cited: Benefits Code §22.1 · Tier table 2026.04
I’m changing my business name from «Harbor Coffee» to «Wharf Roastery». What do I need to do?
A business name change triggers three updates: business registry, tax profile, and food-service permit (since you have one). Good news — I can do all three in one filing.
Processing time: 48 hours. Total fee: $22.
Cited: Business Code §5.3 · Name-change rules §5.3.8
Six principles. Legally binding.
These aren’t marketing. They’re encoded in the system prompt, audited quarterly, and enforceable as resident rights.
Cited answers only
Every answer links to the statute, ruling, or dataset it came from. No sources, no reply.
No silent decisions
The assistant never takes an irreversible action. It drafts; you approve.
Data minimization
It reads only the profile fields needed for your specific question.
Human escalation
A single tap routes you to a specialist within one business day.
Quarterly audits
Bias and accuracy audits by independent labs, published openly.
Open model, open prompt
Our system prompt and fine-tuning data are public. Contribute on GitHub.